Please read these Terms and Conditions carefully before using the Site as you are agreeing to be bound by the following terms and conditions. If you choose not to be bound by the terms and conditions, the Authority does not grant you the right to use the Site and you must not use this Site. The Authority may vary these Terms and Conditions at any time. Any variations become effective on posting. By making a purchase through this Site after the terms and conditions have been varied, you agree to be bound by the variation.
All parking ticket purchases on the Authority's website are final and cannot be cancelled once confirmed. Please select tickets carefully as we do not provide refunds where you may change your mind about attending an event, or where you can no longer attend on that date. Long Term Parking. Excessive noise or the use of abusive or offensive language. Unauthorised offer for sale or distribution of any newspapers, magazines, merchandise, food, beverages or any other items.
Possession of any article, which is or may be used as a weapon or missile. The Owner reserves the right to confiscate such articles, which may not be returned. Banners or flags. Damage to or interfering with any property of the Owner or Operator. Or possession of articles, which is or may be used to cause damage such as cutting implements, marker pens, paint etc. The Operator reserves the right to make alterations to the advertised offer, where the alterations are not material see paragraph 24 below.
The Operator also reserves the right to:- a. This might include, for example, a force majeure event, high winds, staff or headline artist illness, mechanical fault or a major power failure. Applications for a refund should be made at the original point of purchase. The Owner or Operator will refund the price paid for the Tickets which you have purchased less delivery costs where the Tickets have been delivered to you only and accepts no liability for travel, accommodation or any other expenses.
You will not be entitled to a refund if you purchase your tickets via a third party website or company. If you decide to access any third party websites or acquire any third party products or services, you do so entirely at your own risk, and you may be subject to the terms and conditions imposed by such third parties.
For information on the procedure for obtaining a refund, please contact the point of sale from which you purchased your Tickets. If the advertised event is re-scheduled or subject to a material alteration at short notice within 1 week of the revised event , or is cancelled, refund requests will only be accepted within 28 days after the original scheduled date of the event.
You further agree that any such footage may be exploited by the Owner, Operator or any third party designated by the Owner or Operator in any and all media for any purpose at any time throughout the world including use in commercial distribution or use for commercial or promotional purposes without any compensation to you.
Cameras and mobile phones are permitted at the Venue for personal use only. Any commercial uses are subject to the pre-agreement of the Owner. The unauthorised use of professional sound and video recording or broadcasting equipment is prohibited The Venue and area within the curtilage is strictly no smoking.
However, some events may nominate a lockout time which will be shared on the event page closer to the event. You will not be entitled to a pass-out should you wish to smoke during the event after you have entered. If you are attending an event that has age restrictions you will need to show valid ID or proof of age upon entry. Unless the event is restricted to guests who are aged 18 and over, children may attend with a responsible adult. Map Public Transport Parking Login. Search for:.
Main menu Skip to content. Read more about proof of vaccination, mask requirements and checking in. Do I need to wear a mask?
Will I need to check-in? Due to check-in requirements at the point of entry, we recommend arriving early to avoid any delays in accessing the venue. Do not attend if you are feeling unwell or are required to isolate as directed by the Victorian Department of Health. Please be mindful that even at lower density quotients, other guests will be seated in front of, behind, and beside you.
Physical distancing of 1. What if parking is sold out? What time should I make the booking for? How do I book accessible parking? How do I cancel my booking? If you no longer need your booking, you must cancel at least 24 hours before the event. Can I bring a backpack?
Please refer to your event page for specific bag conditions. Can I bring a camera? Please refer to your event page for specific camera conditions. Can I bring a pram? For children's and family events, pram parking is available. Please refer to your event page for specific pram conditions. Ticketing How do I book tickets? Please note, Australian Open tickets are booked via Ticketmaster. How do I know where my seats are located? Once you have completed your purchase, you are unable to change your seating allocation.
Metal Detector Devices may also be used at all entry points. Cloakroom — Not available Smoking Policy - No smoking inside the venue. A designated smoking area will be made available on Level 3. ATM — not available.
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